Over the past year, the Andover Business Improvement District (BID) Steering Group have been looking at the possibility of a BID for the town centre. A BID is a business-led and business funded body formed to improve a defined commercial area.

What is a BID

A Business Improvement District (BID) is a business-led and business funded body formed to improve a defined commercial area. Businesses decide and direct what they want by having a voice in issues affecting the area.

A BID charge (known as a levy) is ring-fenced for use only in the BID area – unlike business rates which are paid into, and redistributed, by Government. BIDs are now a major part of town and city centres, with over 300 in operation throughout the UK.

The benefits of BIDs are wide-ranging and can include:

    • Businesses decide and direct what they want in their area

    • Businesses are represented and have a voice in issues affecting their trading area

    • BID levy money is ring-fenced for use only in the BID area

    • Increased footfall and spend

    • Improved staff retention

    • Reduced business costs

    • Enhanced marketing and promotion

    • Looking at infrastructure, pollution and movement

    • Guidance in place shaping vision activities

    • Facilitated networking opportunities with neighbouring businesses

    • Assistance in dealing with the Council, Police and other public bodies

How long does the BID last?

Five years, 2019-2024. At that point the BID company is likely to ask if you want further services for another five years and goes to another ballot to seek a further mandate for another term.

Key Information about a BID

  • In the UK, the majority of BIDs exist in town and city centres, however they are also in industrial, commercial and mixed-use locations.

  • The BID mechanism allows for a large degree of flexibility and as a result BIDs can vary in shape and size.

  • The average size of a BID is 300-400 hereditaments, with some of the smallest having fewer than 50 hereditaments and the largest at over 1,000.

  • Annual income is typically £200,000-£600,000 but can be as little as £50,000 per annum and as much as £2 million+.

  • Legislation enabling the formation of BIDs was passed in 2003 in England and Wales (with subsequent regulations published in 2004 and 2005 respectively) and in 2006 in Scotland.

  • BIDs were first established in Canada and the US in the 1960s and now exist across the globe, including in South Africa, Germany, Japan, New Zealand and Australia.

  • Further information can be found on the British BIDs website.


Here is the latest news

BID Area

The proposed Andover BID Area map has been added to the website.

We are pleased to introduce you to the Andover BID steering group committee members.
Lisa Armstrong

Lisa Armstrong


Lisa is the Chairman for the Andover BID. Lisa has lived in the Andover area for over 25 years and during this time has served with the Military and is now the owner and Director of Active Staff Ltd.

Active Staff is a local employment agency that focuses on providing opportunities for local people working with local companies.

Lisa is very keen to see the success of the Andover BID as business growth and opportunity locally is important to both her and other business owners. Andover is a delightful market town and Lisa strongly believes that a Business Improvement District will enhance the offering and will make Andover an attractive place to eat, stay, shop and do business.

Kevin Paterson

Kevin Paterson

Vice Chairman

Kevin is the Vice Chair for the Andover BID. Kevin has lived in Andover for over 20 years and has for the past 8 years been the Chief Executive Officer for Valley Leisure, an independent charity based in the town.

Valley Leisure has an ethos of encouraging people to “move more… feel better”. The charity operates the community focused Riverside Bowl Complex in the town centre and the I Can Therapy Centre in Charlton.

Kevin is very excited by the prospect of a business led and funded business improvement district to unlock the undoubted potential of our growing town.

Hendry Taylor

Hendry Taylor

Steering Group Member

Hendry Taylor has lived in the Andover area since 2003, and during this time has worked for several IT consultancies before starting his own IT company.

Hendry has 32 years of experience in the IT industry and has worked inmost areas of IT.

Hendry has also over time been a director at an IT consultancy, has been the civilian chairman for the Andover squadron of the Air Cadets, has been Academy Chairman at Andover Rugby Football Club, and is currently a non executive director for the Hampshire Chamber of Commerce.

Hendry is also the Andover area Chairman for the Hampshire Chamber of Commerce.

Gemma Thompson

Gemma Thompson

Steering Group Member

Gemma Thompson is the Andover Town Centre Manager who heads up the business led organisation - The Andover Town Centre Partnership.

Gemma has worked part-time in the town centre for the past three years and amongst other things has organised several successful events such as the Festival of Motoring and the new Andover Gardening Fair.

Gemma is an experienced Marketing and Events Professional with over 15 years’ experience in this field.

She is passionate about supporting and revitalising her home town for future generations to come.

David Gleave

David Gleave

Steering Group Member

My role as Economic Development Officer at Test Valley Borough Council is to support local residents and businesses.

We do this in many ways from grants to start a new business and skills training, expert advice, specialist accommodation and referring
enquiries to other organisations that will help.

The Council’s business services are set out at www.testvalley.gov.uk/business

The Council has been recognised on a number of occasions as “small business friendly” by the Federation of Small Businesses and this means a lot to us.

Within this wide remit tourism, the rural economy and, in particular, town centres are a priority. A BID for Andover town centre represents a journey that began several years ago with the Andover Summit and town centre management and which today is an important aspect of the Andover Vision.
I have worked in economic development for quite a few years. Before that I worked in Planning and remain a qualified Town Planner, which can be very useful in supporting businesses.
Andover is a growing town and, like many town centres across the country, Andover town centre faces some challenges. There are exciting times ahead. Working positively and together we will make a big difference.

What businesses say

Here are some of the comments we have had from businesses about the BID
Nicki Grimison

Nicki Grimison

Leisure Facility Manager, Riverside Bowl Complex

"We at the Riverside Bowl Complex are delighted to support the Andover Bid and look forward to working with other businesses locally to make the most of the opportunity to make our High Street a vibrant, welcoming place to spend time with friends and family."

Sandy Crockford

Sandy Crockford

Active Staff

"Active Staff are excited about the Andover BID proposal. The beautiful market town will see positive enhancements and growth which will unite the community of Andover. I look forward to seeing more events and a safer town to encourage local visitors to shop and stay in Andover."

Sarah Robinson

Sarah Robinson

Oaktree Accountants

"The BID is an extremely valuable asset to Andover town centre, supporting local businesses, creating cleaner safer streets. We are proud to partner with Andover BID."

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